Category: Support

Avaya Partner Support, find support information, programming and onsite support information for Partner phone system.

18D Phone System Not Ringing

If you’ve got a Lucent 18D phone that flashes but doesn’t ring, you’re in the right place. This problem can be frustrating, especially when you’re trying to stay on top of calls and nothing’s coming through as it should. First off, let’s try and get this sorted step by step, starting with the most obvious […]

Phone rings can not answer it

Problem: Are you having this issue with your Lucent Partner  Telephone Symptom Lucent Partner phone rings too fast to pick up the call A call comes in and rings (light flashes) but only for a brief second then it’s gone.    Callers may describe here a generic message or be hung-up on. Solution It is […]